6th Annual Summit

Vocational Rehabilitation
Program Evaluation & Quality Assurance

September 16-17, 2013 | Providence, RI

SCHEDULE

Summit participants are encouraged to arrive Sunday night. Register and reserve your hotel room as soon as possible to ensure your place at the 6th Annual Conference.

Sunday, September 15, 2013

  • 3:00 PM to 6:00 PM: Registration & Welcome Activities

Monday, September 16, 2013

  • 7:00 AM to 8:30 AM: Registration & Exhibits
  • 8:30 AM to 10:00 AM: Welcome & Morning Keynote
  • 10:15 AM to 11:45 AM: Concurrent Sessions
  • 12:00 PM to 1:15 PM: Lunch on Your Own
  • 1:30 PM to 3:00 PM: Concurrent Sessions
  • 3:15 PM to 4:45 PM: Concurrent Sessions
  • 5:00 PM to 7:00 PM: PEQA Academy | Posters/Exhibits

Tuesday, September 17, 2013

  • 7:00 AM to 8:00 AM: Registration & Exhibits
  • 8:00 AM to 9:30 AM: Welcome & Morning Keynote
  • 9:45 AM to 11:15 AM: Concurrent Sessions
  • 11:30 AM to 12:45 PM: Chew & Chat
  • 1:00 PM to 2:30 PM: VR Directors Panel & Closing

To learn more about keynote addresses and general sessions, visit Highlights.


MONDAY MORNING KEYNOTE | DAVID WITTENBURG

Creativity, Measurement & Messaging: Moving Towards Stronger Practices
download the presentation

TUESDAY MORNING KEYNOTE | STEVE DICKINSON

People, Tools & Processes: The Secrets to Excellence in Service
download the presentation


Summit Sessions List

Beam us up DRS: Visualizing Employment Decisions
Tuesday, Sept. 17, 2013, 9:45-11:15
Presenters: Todd Sink, PhD; Joseph Hampton; Douglas Snuffer; Pisnu Bau-Iam
Power Point
Handouts

Business Intelligence in Vocational Rehabilitation
Monday, Sept. 16, 2013, 10:30-12:00
Presenter: Michael Quinn, M.H.S.
Power Point

Changing Business Practices for Client Engagement
Tuesday, Sept. 17, 2013, 9:45-11:15
Presenters: Sarah Chapin; Mark Schultz; Brigid Griffin
PowerPoint

Climbing Mountains and Metaphors
Monday, Sept. 16, 2013, 3:15-4:45
Presenters: Bert Schulte; Kathy Kelly LPC, M.Ed.
PowerPoint

Data Driven Management: Virginia’s Experience
Monday, Sept. 16, 2013, 3:15-4:45
Presenter: Barbara Burkett, PhD., M.S.P.H.
PowerPoint Slides

Data Efficiency in Effective Communication
Monday, Sept. 16, 2013, 1:30-3:00
Presenters: Susan Stoddard, PhD, FAICP; Scott Sabella, PhD, CRC
PowerPoint

Creativity, Measurement & Messaging: Moving Towards Stronger Practices
Monday, Sept. 16, 2013, 8:45-10:00
Keynote: David Wittenburg, PhD download the presentation

Electronic Case Reviews and Consumer Surveys
Monday, Sept. 16, 2013, 1:30-3:00
Presenter: Janet Cool
PowerPoint

Estimating ROI for State VR Programs
Monday, Sept. 16, 2013, 3:15-4:45
Presenter: Kirsten Rowe, PhD
PowerPoint Handouts

Ethical Data: Looking at What It Is and How We Use It
Monday, Sept. 16, 2013, 1:30-3:00
Presenter: HarrietAnn Litwin, M.Ed, CRC; Darlene Groomes, Ph.D, CRC, LPC; Kathe Matrone
PowerPoint

Evaluating Intended Continuing Education Outcomes
Tuesday, Sept. 17, 2013, 9:45-11:15
Presenters: Joshua Southwick, MRC, CRC; David Vandergoot, PhD
PowerPoint

ExploreVR: A Free, Open, Accessible VR Data Portal
Monday, Sept. 16, 2013, 1:30-3:00
Presenters: Jeff Coburn, Kartik Trivedi
PowerPoint

Indicators of Quality for Customers Focus: A 5-Why
Monday, Sept. 16, 2013, 3:15-4:45
Presenters: Darlene Groomes, Ph.D, CRC, LPC; John Stem; Jennifer L. Beike, M.S., CRC; Jacqualine Geib
PowerPoint

Methodologies to Conduct a Needs Assessment
Monday, Sept. 16, 2013, 10:30-12:00
Presenters: Janet Cool, MSSA; David Julian
PowerPoint

Moving from Pilot Project to System Integration
Monday, Sept. 16, 2013, 1:30-3:00
Presenters: Chip Kenney, M.S.; Deborah Greene, M.S.
PowerPoint

People, Tools & Processes: The Secrets to Excellence in Service
Tuesday, Sept. 17, 2013, 8:15-9:30
Keynote: Steve Dickinson download the presentation

Performance Management: A Behavioral Perspective
Tuesday, Sept. 17, 2013, 9:45-11:15
Presenter: James Soldner, PhD, CRC, BCBA-D
PowerPoint

Predictors of IPS Success in Illinois
Monday, Sept. 16, 2013, 10:30-12:00
Presenter: Douglas Morton

Promising and Emerging Practices for Youth
Monday, Sept. 16, 2013, 10:30-12:00
Presenters: Sukyeong Pi, PhD; Trent Landon, MA; Chung-Lung Lee; Jinhee Park; Marwa Alsaman
PowerPoint

Universal Design for Evaluation
Monday, Sept. 16, 2013, 3:15-4:45
Presenter: Jennifer Suleski
PowerPoint
Handout 1
Handout 2

Using Six Sigma Methodology to Improve Travel Requests
Monday, Sept. 16, 2013, 10:30-12:00
Presenter: Lyuda Polyun
PowerPoint

Vocational Rehabilitation: ROI in Oregon
Tuesday, Sept. 17, 2013, 9:45-11:15
Presenter: Jeff Renfro
PowerPoint
Handout

VR Directors Panel
Tuesday, Sept. 17, 2013, 1:00-2:30
Moderator: Mark Schultz
Panelists: Amy Porter; Betsy Hopkins; Debra Brown-Johnson; Stephen Brunero

Summit Poster List

California VR Service Delivery Teams | Presented by Pat Santillanes
The DOR 2013-2018 Strategic Plan Goal #1 Goal is to increase our current base of 11,000 successfully rehabilitated consumers to 15,000 by 2018. This presentation will focus on California’s shift to a new Vocational Rehabilitation Service Delivery (VRSD) Team Model that provides a more consumer-centric team approach. VRSD Teams will work collaboratively to implement VR service delivery processes to ensure program cost effectiveness, improved customer service and an increased number of quality consumer outcomes.

Electronic Case Reviews and Consumer Surveys | Presented by Janet Cool
Ohio VR developed a quality assurance software application that has been identified as part of an emerging practice by RSA. The application, known as VRQA, interfaces with the AWARE case management system and is utilized by Program Integrity and Evaluation staff to identify statewide patterns and trends in both the quality and compliance of case documentation. VRQA data is reported to stakeholders through VIS/Tableau reports and dashboard reports summarizing case review and consumer survey results.

Methodologies to Conduct a Needs Assessment | Presented by Janet Cool
This poster will provide an overview of Ohio’s 2012 Vocational Rehabilitation Comprehensive Statewide Needs Assessment (CSNA) which was a joint effort between Ohio Rehabilitation Services Commission (RSC) and The Ohio State University. Methodology to identify prevalence rates, projections of individuals with disabilities, penetration rates, and the concept of relative proportionality will be covered as well as the ongoing operational use of the CSNA findings.

SuRGE: An Engine for Emergent Knowledge in VR Performance | Presented by Andrew Clemons

PowerPoint

This poster will introduce attendees of the 6th Summit Conference to the Summit Reading Groups for Excellence (SuRGE). Through an interactive display, individuals will explore the history, development, and future-scape of this professional learning community. SuRGE strives, in part, to (1) offer information on the processes of vocational rehabilitation (VR) evaluation, quality improvement, and performance management; and (2) create conversations about innovative ways to face concerns or challenges for the improvement of state VR agencies.